So this is unrelated to Resident home data. This is in regards to our Round 1 Resident AC machine.
So previously, we had issues with the machine freezing and having to reboot, then problems with it booting and so the R1 techs finally sent the PC off to Cali to get worked on then they sent it to Japan to get fixed. The word is they completely reformatted the PC and installed “everything” necessary to run Resident.
After two months, we finally got it back. The good news is we haven’t experienced any freezing or issues with it booting, however, there is a new issue and the issue is the volume level. The volume level is so low, even at max volume settings (see attached) you can hear people talking behind you and hardly hear the song.
-We can confirm that there are no external volume knobs by the test/service button. (See attached)
-The PCM cables are supposedly connected correctly
-There are no volume knobs internally where the PC is being housed
My only idea is that when they reformatted the PC they didn’t install the motherboard audio drivers as I have experienced a similar issue when I recently formatted my PC and tried to play Resident home data.
Other than that, I just have no clue what the problem might be. Any help is appreciated as it’s so awesome to have a working Resident machine but so awful to play on with low volume.
Best,
Rob